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Valid Salesforce-Slack-Administrator Exam Objectives - Latest Salesforce-Slack-Administrator Exam Notes

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic
Details

Topic 1

Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.

Topic 2

Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.

Topic 3

Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.

Topic 4

Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.

Topic 5

User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.

Topic 6

Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.

Salesforce Certified Slack Administrator Sample Questions (Q206-Q211):

NEW QUESTION # 206
Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake.
Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?

A. Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.
B. Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.
C. Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.
D. Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.

Answer: B

Explanation:
The proper course of action involves:
* Deleting the file through an integrated Data Loss Prevention (DLP) solution.
* Reviewing access through the Audit Logs API.
Slack documentation confirms:
"A DLP integration allows detection and remediation (e.g., deletion) of sensitive files or messages. The Audit Logs API provides detailed logs of user activity, including file downloads." Mobile Device Management (MDM) focuses on device security, not file tracking, and EKM controls encryption but doesn't show file download actions.
(Reference: Slack Administration Study Guide - Security and Compliance - Data Loss Prevention and Audit Logs)
-

NEW QUESTION # 207
Which Slack plans(s) support the Legal Holds feature?

A. Pro, Business+ and Enterprise Grid
B. Free, Pro, Business+ and Enterprise Grid
C. Business+ and Enterprise Grid
D. Enterprise Grid only

Answer: C

NEW QUESTION # 208
You're a Support Agent on the admin team for your organization's Slack Enterprise Grid workspace.
You receive a service request from one of your employees to add 15 new members from a single external company to Slack in order to support a 12-month joint marketing partnership. The team requires multiple channels and members for external collaboration.
How should you respond to the service request?

A. Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO).
B. Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization car set up a free Slack instance if they are nor already using Slack.
C. Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.
D. Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.

Answer: B

NEW QUESTION # 209
You're an Org Admin for your Slack Enterprise Grid org.
Three departments must collaborate while maintaining access controls.
How should users be onboarded into discrete workspaces while maintaining access limits?

A. Create a workflow to manage workspace access requests, and add users manually to the correct workspace upon approval.
B. Allow users to join the workspaces at their own direction.
C. Connect an identity provider (IdP) group to appropriate workspaces to control membership.
D. Direct users in those departments to self-manage their memberships via invite requests.

Answer: C

Explanation:
Slack guidance for secure workspace onboarding states:
"Connecting IdP groups to workspaces allows for automatic membership management based on department or role, ensuring compliance and security." Manual workflows (A) and self-management options (B, D) are insecure for a regulated environment like financial services.
(Reference: Slack Administration Study Guide - Using IdP Groups for Workspace Management)
-

NEW QUESTION # 210
You're the Org Admin for a company's Slack Enterprise Grid organization. Currently, Workspace Admins can decide how guest invitations are managed within their workspace. You want to lock this policy so that guest invitations can only be approved by Org Owners and Admins.
What action should you take to make this change?
(Select the best answer)

A. Lock guest invitations from each workspace's setting page.
B. Ask the Org Owner to make this change because only Org Owners can change org-level policies and settings.
C. Notify users that guest invitations must be submitted at the org level in the announcements channel.
D. Lock guest invitations from the org admin dashboard.

Answer: D

Explanation:
According to Slack's Enterprise Grid admin settings:
"Org Admins and Org Owners can lock the guest invitation setting at the organization level from the Org Admin dashboard to prevent Workspace Admins from controlling it independently." Option A only applies to workspace-level settings (not sufficient). Option B is unnecessary because Org Admins also have permission. Option C is just communication without any enforcement.
(Reference: Slack Administration Study Guide - Managing Guest Access in Enterprise Grid)
-

NEW QUESTION # 211
......

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